Star Services provides continual service for Heating Ventilation and Air Conditioning systems (HVAC) on a contractual basis. Preventative maintenance is the key behind both our competitive differentiation and maintaining low operating costs.
The management team has over 50 years of experience in service and sales, the majority in the HVAC service industry.
Our approach to this market is unique and comprehensive. There are HVAC installation companies that offer service contracts as a side business. There are HVAC service companies that offer Maintenance contracts. But both of these versions charge additionally for service and labor when the systems fail.
Our approach is unique for the North Georgia area. We only offer service contracts with no additional charge for parts or labor. Once we have a contractual agreement the customer no longer has to worry about system failure and unseen expenses. Our approach is simple we identify methods of reducing our customers owning and operating costs and improve their facilities environmental conditions and economic performance. Each agreement is custom and creates a win/win situation.
Corporate Objectives
To develop and grow a customer base comprised of annually renewable maintenance agreements. We will serve our customers as the premier HVAC Service Provider in the North Georgia area. We will always consider the best interest of the customer before the interest of our company in determining the course of action to take in every decision we make. This determination will serve as the foundation for our long-term relationships. Our customers are more than just customers; they are our partners in our success.
Our employees are our real assets. They are the catalysts for our future growth. We will nurture and develop our employees. We will foster a culture in which each individual will contribute his/her own unique experiences and expertise and mature to his/her capacity. Our team will be measured on its ability to maintain total customer satisfaction. Our goal will be to exceed our customer’s expectations thereby enhancing a strong reference base to support and assist the growth of our client base.
We will continue to grow only so long as we are able to deliver our promised and committed quality of services, and our teammates are able to work in an environment in which each individual will not compromise their quality of life.
We expect our vendors, suppliers, and other support systems to be fair and open in their dealings with us. We will always treat each of these parties’ with integrity and respect in the same manner as we treat our customers. Our relationships will be based on honest and open communications.
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